Our Guarantees | Arctic Bear Plumbing, Heating & Air, Inc.
24/7 Emergency Service
Contact the experts at Arctic Bear to handle your heating, cooling, or plumbing emergency any day, any time. We have the tools and experience needed to restore function to your HVAC or plumbing systems when you need it most. Call our team at 607.754.4235 to get 24/7 emergency services in Endicott, Vestal, or the surrounding areas.

Our Guarantees

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Satisfaction Guarantee

Arctic Bear Plumbing, Heating & Air, Inc.’s installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, we won’t consider the job done until you are satisfied with the results.

Performance Guarantee

Arctic Bear Plumbing, Heating & Air, Inc. guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years. This guarantee is meant to guarantee that the equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.

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What To Expect

Discover the Arctic Bear Difference

No Long Wait Times
Friendly Technicians
Upfront Pricing
Long-Term Peace of Mind
No Long Wait Times
Friendly Technicians
Upfront Pricing
Long-Term Peace of Mind
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Our Reviews

See What Your Neighbors Are Saying

They were on time and installed a sump pump in my basement without any issues. I would highly recommend this company.

Toni D.

Toni D.

From quick response to great installs, this teams is amazing. Heating, A/C and plumbing, if you need work done, call Arctic Bear! They have balanced my heating and A/C throughout my house for a more comfortable feel. Their technicians are friendly and efficient. I would highly…

Jeff W.

Jeff W.

I am truly impressed with Arctic Bear's work, responsiveness, and attention to details. They replaced my water heater and, in addition to that, they upgraded all the pipes, valves, and so forth. It is wonderful to encounter such professionalism and exceptional customer service in Vestal.

Sean C.

Sean C.

Called Arctic Bear a week before Christmas following a disaster in the basement that resulted in my furnace being completely submerged. Arctic Bear was here in 1/2 hour and even though there was nothing they could do for my existing furnace, they were back in 36…

Janet B.

Janet B.

Arctic Bear has been servicing my heating, AC, water softener, and filtration systems for approximately 14 years. I’ve always had great service with the service plan I use, and their technicians are very knowledgeable and professional.

J.W.

J.W.

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