Since 2007, Arctic Bear Heating & Air, Inc. is your best choice for repair, installation, and service in homes and buildings just like yours in the Endwell NY and surrounding areas. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Arctic Bear Heating & Air, Inc. stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Vestal, NY. Call us today at (607) 754-4235!
Does a through job
After seeking suggestions from my fb family for furnace servicing it became clear that Arctic Bear was the fan favorite and now I know why! After having negative experiences with their competitors I lacked confidence that any of them could be trusted but given my recent experience I can assure you I’d recommend and use them again without hesitation!
Response from Arctic Bear Heating & Air, Inc.:
Thank you so much for this hard earned review. We have worked very hard to find people of great character to join our team and in this trade that's not easy to do. It's nice to hear that others are sharing our opinion of our team. Thank you again, for taking the time to leave such a kind review.
It appears he did a very good Job by observing the time spent and the equipment dsiassembled.
Alex quickly diagnosed the problem and solutioned it. He explained everything and is very good at custer service.
Installation went smoothly and with minimal disruption
Workmanship was extraordinary, clean, and done well. We would hire Alex again.
At both the time of the estimate and the time of install, the Arctic Bear personnel took their time to explain what needed to be done, and also took time to plan out what course of action they needed to take. At the end of out fireplace insert install, Alex showed us how to operate everything!
Absolutely great service, right on time, knowledgeable and prepared!
The service was quick and they were very polite! I know I'm in good hands when I call Arctic Bear.
I would now feel comfortable referring people . At the beginning had many problems. Jim , a new tech last year was able to resolve all problems and the units work great .
Artic bear installed all new waste lines through my house. Directly after this service, I noticed leaking from one of the toilet bases. It required multiple calls to have a technician return to the house. He spent less than 5 minutes, stated nothing was wrong even with water obviously seeping from the toilet base and left. Artic bear now states this is not their problem any longer as it was not fixed within one month of the initial installation.
Response from Arctic Bear Heating & Air, Inc.:
We are sorry to see this type of response from any of our customers, and generally always try to make any issues right, however, in this case just were not able to. This customer is mistaken when they state that we plumbed the whole house, we even stated that the other plumbing was in poor condition and needed to be replaced. We do wish she had communicated with us her unhappiness directly after the appointment instead of months later. The leak by her toilet is actually her dog urinating. We unfortunately can't help her do anything about that!
Jim was very professional and friendly. He called ahead of time and arrived when he said he would be here. He was very quick and efficient getting the job done! I was very happy with a job well done!
I had a problem with my furnace which was acting up. I called Arctic Bear and received prompt and knowledgeable service. The serviceman called before he arrived and was right on time. He got right to it, answered my concerns and did it all with a smile. Arctic Bear does it right !! Did I mention I got same day service ?!?!? Outstanding !!
I have had Arctic Bear out to my home many times to upgrade or install new heating and cooling, or to reroute plumbing through the house, to fix leaks other contractors couldn't fix or remove poorly installed (by others) equipment. They have always used the highest quality equipment, copper tubing (did you know not everybody does that????), no short cuts, they're professional, efficient and they don't "upsell" like other plumbing and heating contractors. Unlike others, they send their plumbers away for training on the equipment that they install at the vendor's manufacturing plant. I could go on and on. After using other plumbing and heating contractors for the first 25 years I lived here, I went to Arctic Bear after a co-worker recommended them. The last 3 years I have had them replace practically everything another P&H installed, even though those items were still under warranty. I can't recommend them highly enough.
I appreciated them showing up on a Friday evening. The repairman was courteous and took the time to answer my questions thoroughly.
Best in the area.
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