Vestal

awesome company

Debbie - Vestal, NY
307 days ago

Great service

Mark - Vestal, NY
367 days ago

Very Satisfied!!

Bob - Vestal, NY
369 days ago

We had 4 ductless heat/air indoor heads and 2 outdoor units installed and couldn’t be happier with the price, installation quality and professionalism of the sales and installation crew. Not only was the workmanship very good but they took extra care to keep our house clean even though there was a lot of traffic in and out of the house during very muddy conditions. We highly recommend Arctic Bear!

Great service

Gary - Vestal, NY
391 days ago

Does a through job

Five Star Service!

Rochelle - Vestal, NY
427 days ago

After seeking suggestions from my fb family for furnace servicing it became clear that Arctic Bear was the fan favorite and now I know why! After having negative experiences with their competitors I lacked confidence that any of them could be trusted but given my recent experience I can assure you I’d recommend and use them again without hesitation!

Response from Arctic Bear Plumbing, Heating & Air, Inc.:

Thank you so much for this hard earned review. We have worked very hard to find people of great character to join our team and in this trade that's not easy to do. It's nice to hear that others are sharing our opinion of our team. Thank you again, for taking the time to leave such a kind review.

great service

Henry - Vestal, NY
546 days ago

Outstanding job

Treman - Vestal, NY
678 days ago

Very good Job

Fred - Vestal, NY
859 days ago

It appears he did a very good Job by observing the time spent and the equipment dsiassembled.

Very professional and great service.

Richard - Vestal, NY
865 days ago

Alex quickly diagnosed the problem and solutioned it. He explained everything and is very good at custer service.

A well laid out installation

Waterman - Vestal, NY
929 days ago

Installation went smoothly and with minimal disruption

New Kitchen faucets

Carl & Beverly C. - Vestal, NY
944 days ago

Workmanship was extraordinary, clean, and done well. We would hire Alex again.

Thorough Service!

Valerie - Vestal, NY
951 days ago

At both the time of the estimate and the time of install, the Arctic Bear personnel took their time to explain what needed to be done, and also took time to plan out what course of action they needed to take. At the end of out fireplace insert install, Alex showed us how to operate everything!

Very professional

Christian - Vestal, NY
1008 days ago

Absolutely great service, right on time, knowledgeable and prepared!

Great service...Very knowledgeable

Keith - Vestal, NY
1018 days ago

Great Service

Patricia - Vestal, NY
1111 days ago

The service was quick and they were very polite! I know I'm in good hands when I call Arctic Bear.

A customer for three years . Find Jim very knowledgeable and friendly .

Mike - Vestal, NY
1192 days ago

I would now feel comfortable referring people . At the beginning had many problems. Jim , a new tech last year was able to resolve all problems and the units work great .

Horrible service, unwilling to fix plumbing issue caused by their installation of new pipes

Andrea - Vestal, NY
1206 days ago

Artic bear installed all new waste lines through my house. Directly after this service, I noticed leaking from one of the toilet bases. It required multiple calls to have a technician return to the house. He spent less than 5 minutes, stated nothing was wrong even with water obviously seeping from the toilet base and left. Artic bear now states this is not their problem any longer as it was not fixed within one month of the initial installation.

Response from Arctic Bear Plumbing, Heating & Air, Inc.:

We are sorry to see this type of response from any of our customers, and generally always try to make any issues right, however, in this case just were not able to. This customer is mistaken when they state that we plumbed the whole house, we even stated that the other plumbing was in poor condition and needed to be replaced. We do wish she had communicated with us her unhappiness directly after the appointment instead of months later. The leak by her toilet is actually her dog urinating. We unfortunately can't help her do anything about that!

Gas hook up for dryer

Sherry - Vestal, NY
1284 days ago

Jim was very professional and friendly. He called ahead of time and arrived when he said he would be here. He was very quick and efficient getting the job done! I was very happy with a job well done!

Had a problem....not now !!!

Ed Z - Vestal, NY
1346 days ago

I had a problem with my furnace which was acting up. I called Arctic Bear and received prompt and knowledgeable service. The serviceman called before he arrived and was right on time. He got right to it, answered my concerns and did it all with a smile. Arctic Bear does it right !! Did I mention I got same day service ?!?!? Outstanding !!

Arctic Bear Always Helpful

Patricia - Vestal, NY
1348 days ago

I have had Arctic Bear out to my home many times to upgrade or install new heating and cooling, or to reroute plumbing through the house, to fix leaks other contractors couldn't fix or remove poorly installed (by others) equipment. They have always used the highest quality equipment, copper tubing (did you know not everybody does that????), no short cuts, they're professional, efficient and they don't "upsell" like other plumbing and heating contractors. Unlike others, they send their plumbers away for training on the equipment that they install at the vendor's manufacturing plant. I could go on and on. After using other plumbing and heating contractors for the first 25 years I lived here, I went to Arctic Bear after a co-worker recommended them. The last 3 years I have had them replace practically everything another P&H installed, even though those items were still under warranty. I can't recommend them highly enough.