Frequently asked questions
Read below for our frequently asked questions.
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BPI Certified Professional
Congratulations Jason Ball on becoming a BPI Certified Heating Professional. Click here to read more about what this certification means.
Updated: June 30, 2011
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NYSEG Rebate Program
NYSEG is offering a rebate to its residential natural gas customers on new residential natural gas equipment and duct sealing. Rebate amounts are up to $340 for furnances and up to $560 for water boilers. Follow the link for information on the rebate program. NYSEG Rebate Program
Updated: July 7, 2011
Frequently Asked Questions
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- What should I check before calling for service?
- How frequently should I maintain my equipment?
- Should I have my ducts cleaned? How often?
- What do zoning controls do in your home?
What should I check before calling for service?
- Always check your thermostat settings and make sure the proper mode is selected. Many thermostats have batteries that should be replaced at least once a year. Check to make sure you have power to each piece of equipment. Check breakers, switches, and disconnects. Inspect around your furnace and air conditioner. Look for anything unusual.
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How frequently should I maintain my equipment?
- You should have a thorough inspection and cleaning of your system each pre-season. Monthly filter changes are recommended unless you have an air cleaner to improve efficiency.
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Should I have my ducts cleaned? How often?
- Regularly performed system maintenance helps to keep the duct system clean, improving efficiency and air quality. However, dust and debris can accumulate over time. Our NATE certified technicians can examine the condition of your ductwork and recommend if you would benefit from a professional duct cleaning. Systems over ten years old may need cleaning and should be evaluated. It is also a good idea to have ducts cleaned after a major renovation to remove debris.
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What do zoning controls do in your home?
- Zoning helps to maintain even temperatures throughout a home by independently controlling each zone. This is accomplished by using zone dampers to regulate air flow to each zone. Zoning, when designed and installed properly, can improve the efficiency and comfort of your home.
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